Lifecycle & automation

CRM & sales operations

A structure that records prospects, assigns owners and makes follow-up easier.

Service approach: CRM & sales operations
Start with your goal

The right scope. Clear deliverables.

We shape the plan around your current setup, goals and priorities. Deliverables, timing and responsibilities are defined in your proposal.

01 / DELIVERY

Deliverables

  • Sales stages and data fields
  • CRM setup and data migration plan
  • Form connections and task workflows
  • Usage guide and sales reports
02 / MEASUREMENT

What do we measure?

Tracked opportunitiesResponse timeStage progression

We agree on relevant metrics at the start and use consistent definitions when reviewing progress.

03 / GETTING STARTED

Let’s get started

Sales process, existing customer data, account access and responsible owners.

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An example workflow

Make stages and next actions visible.

An illustrative sales pipeline for a service business.

ADSIMURG / CRM & sales operations
01New enquiry

Source and owner

02First conversation

Need and scope notes

03Proposal stage

Proposal and follow-up date

04Outcome & next action

Outcome, reason and task

Every stage has an owner and a follow-up date.

Let’s adapt this flow to your business.

Understand the service

What changes for your business?

Prospects arriving through different channels can create fragmented records and unclear ownership. CRM makes opportunity stages and next actions visible. We define the sales process first, then configure a usable system around it.

Delivery approach

A clear, step-by-step process.

01

Define sales stages.

Define stages, fields and transition criteria from new enquiry through proposal and outcome.

02

Build the data structure.

Plan required fields, duplicate rules and migration of existing records.

03

Add tasks and integrations.

Test forms, owner assignment and follow-up reminders.

04

Support use and reporting.

Provide a usage guide and plan opportunity, stage and response-time reports.

A practical approach

How does it fit your business?

An enquiry can receive an owner, notes after the first conversation and a next task. Outstanding proposals remain visible, with clear responsibility for follow-up.

Common questions

Before you decide.

Is the CRM licence included?

Licence and user costs are separate from setup services.

Can you migrate existing records?

We review format, quality and usage conditions before planning migration.

Does the team receive training?

A usage guide and introductory training can be included.

Your next step

Choose the path for your business.

Let’s shape your next stage of growth.

Start with one service or build a package for your business.

Request a proposal